Paladin's Care Culture
We encourage each of our team members to be:
- Curious – seek opportunities to learn and grow
- Accountable – do what you say and own your behaviours
- Respectful – take care of one another and celebrate our differences
- Exceptional – have the courage to be great
WHY DO WE CARE?
The goal of CARE in our culture is to create a comfortable atmosphere for employees to thrive in, knowing that their efforts are supported and appreciated by their colleagues and leadership team – without intimidation or fear of criticism. The concept of CARE enables us to achieve greatness because we accept our responsibility, celebrate our wins, and believe there’s always room to grow and always more to learn.
Our company's success depends not only on our vision and service, but also on the people who execute this vision day in, day out. This is why our proven management strategy revolves around a strong corporate culture that allows you to grow and thrive.
We believe in creating a dedicated and professional environment. We build our programs to ensure that we acquire, coach, and mentor great people who are passionate about the same vision, and in turn, act as ambassadors for our corporate culture. This commitment has been repeatedly recognized as one of Canada’s Most Admired Corporate Cultures, through a rigorous and independent third-party evaluation process. And we have been listed as one of Canada's Best Managed Companies since 2012, and named by Forbes as Canada's Best Employers since 2020.
THE PALADIN FAMILY
We are more than a team at Paladin—we are a family. The Paladin Family. Our teamwork, dedication, and support have led to outstanding results. Family means going above and beyond to support each other and grow together. And that’s exactly what the Paladin Family means to us.
COMMITMENT TO ONGOING TRAINING
With every step of a patrol and at the end of each shift, you’ll learn something new every day in the security industry. Our ongoing training is here to support and challenge you to continually achieve more.
Training for Advancement
Our commitment to your ongoing training and education led us to create an advanced safety and security-based course curriculum that’s unmatched anywhere else in the security industry. We believe education is the basis of a highly-skilled security team, and we encourage our people to actively participate in the ongoing training courses we offer.
By ensuring ongoing training is a prerequisite for advancement, we will enable you to expand your horizons through additional courses, all of which are provided at no cost.
We have also developed numerous training courses available to our security officers through our Employee Resource Centre (ERC) in a web-based, e-learning format. Our Learning Management System (LMS) is integrated with our HR and scheduling software systems. This enables us to administer, document, track, analyze, and improve upon our extensive training programs and content.
As a company that practices what we preach, our management team is offered company-paid business degrees or diplomas, in addition to company-paid designations such as CPP through ASIS or CHPA designations through IAHSS. Our client service managers also complete extensive emergency management training through the Justice Institute of BC.
Our training experts provide numerous ongoing courses for our clients and our clients’ tenants at the facilities we protect. Examples range from ‘lunch-and-learns’ on personal safety to extensive hands-on training in managing aggressive behaviour.
At Paladin, we will take the time to understand the security challenges you face and help you develop an integrated program customized to address your individual situation, needs and budget. Contact us today for a free consultation.