For your business
Health Care Security
We've become the largest provider in Canada by building the safest environment for patients, staff and visitors.
Oil, Gas & Utilities
We create a customized program to keep your site and people safe and secure, wherever you are.
Office & Commercial
Our strategic staffing model provides the right fit for every environment from a small office complex to a group of high rise towers.
Retail & Mall
We customize our approach, because a mall is more than buildings and businesses: it's a community.
Campus
We've learned how to provide the best campus security in the country, and teach our officers to be a class above.
Hotel & Residential High-Rise
High-rise security is about providing a friendly face and serious protection.
Parking Enforcement
From small to large lots, our services are efficient and cost-effective.
- Services
- High-tech monitoring centres
- Security escorts
- Security system design and consulting
- Security system installation and service
- Customized security officers
- GPS-enabled mobile patrols
- 24/7 security system monitoring and response
- Arm/disarm notification
- Access control systems
- No phone line systems
- Video systems
- Wireless technology alarm systems
- Fire monitoring
- Water, flood and leak detection
- Temperature control monitoring
- Bike patrols
- Security escorts
- False alarm reduction
- Wireless alarm systems
- Temperature control monitoring
- Panic alerts
- Installation and service
- Downtown Integrated Security Community
High-tech monitoring centres
We have state-of-the-art centres across the country. We take your security seriously, and have back-up systems in place. We also have redundant stations, which enable us to operate from alternate locations in order to maintain total continuity of service.
Security escorts
After-hours security escorts protect your staff coming from or going to their vehicles.
Security system design and consulting
In order to design the most effective security system, we first determine your goals and needs. Then we present a customized set of options, costs and specific strategies for a supported, well maintained system. And after sign-off, we do extensive testing and training.
Paladin works in thorough ways. We provide turnkey solutions, take a holistic approach, work in partnership with you throughout, and even train your staff to make sure every part of the security systems strategy is effectively implemented.
Security system installation and service
Unlike other companies, our trained technicians install and service all of our equipment. And we have a service support desk staffed by personnel with superior technical product knowledge who provide real-time advice.
Customized security officers
We know from our experience that providing the best security is about having the right people for the specific job and environment. At Paladin, we don’t believe a guard is a guard, but practice strategic staffing, where we determine the specific mix of skills and attributes needed for the each position.
We invest considerable time and resources into recruiting right. Superior people want to work with a superior company — one that cares about quality, treats their people well and offers personal growth and advancement — so we are fortunate to receive many applications. We then use our stringent hiring to processes filter out the most ideal candidates, which is approximately one successful new hire out of twenty applications.
Training is what differentiates us, and it’s why we lead the industry. Once we have the right candidates on board, we start by conducting extensive pre-employment training and certification for each new staff member, which surpasses all legislative and regulatory requirements and standards across the country. Each Paladin security officer then undergoes pre-assignment training and site training unique to each position and its respective industry. In total, we provide 35 different courses through our University of Paladin, including ongoing training.
To ensure our people continue to perform above expectations, we have a multi-faceted field management model and provide various employee support programs.
GPS-enabled mobile patrols
We have the largest mobile emergency response fleet in the industry, with trained, licensed and bonded emergency response officers. Our mobile patrols can keep any type of building and premises safe. Our personnel can perform fixed-time and or random checks to look for unusual activities or problems, which can keep you and your property secure; in one patrol of high-rise under construction, we discovered a leaking pipe, which saved the client hundreds of thousands of dollars.
24/7 security system monitoring and response
Paladin has the most state-of-the-art technology and advanced central monitoring stations in the country, with multiple back up systems in place. Unlike other security companies that contract out to a third party, we operate our own alarm and remote video monitoring stations across Canada. That means you benefit from a faster response to all of your alarm signals. Our stations meet and exceed the highest industry standards through our ULC AA listing and our CSAA 5 Diamond certification.
Arm/disarm notification
We can automatically alert you via text or email when your kids arrive home from school or when the plumber leaves.
If you have a home security camera, you can also receive an image or video clip of the person entering or leaving your premises.
Access control systems
We provide access and intrusion detection systems that offer the best protection. Only Paladin offers complete, end-to-end service: we design, implement, install and service our systems, which means more efficiency, security and convenience for you.
Card systems are more cost effective than traditional locking systems. Most businesses recognize the costs of re-keying, for example, but with a card, a client can simply cancel an individual user. In addition, our access control systems can provide detailed information for workforce time management.
We can maintain your access system remotely, including adding and deleting users, controlling lock and unlock times, backing-up the database and performing system diagnostics. This eliminates the need for on-site computer staff to maintain your system.
No phone line systems
No phone line? No problem. Alarm systems used to require a telephone landline in order to report to an alarm monitoring centre. Now, alternative technologies such as Internet and cellular communications have evolved to address the slow but steady decline in plain old telephone service (POTS). What many people don’t know is that these systems are faster than landline systems, use the most reliable technology and are available for all types of businesses.
Video systems
Video lets you keep your finger on the pulse and your eyes on every part of your facilities. When integrated with highly trained officers, our industry-leading video systems enable a higher level of protection and mitigate risk, all while increasing cost efficiency.
Video can provide more discretion than any other means: it’s effective and unobtrusive. And it mitigates another key risk: the legal one. Video provides historical and evidentiary support for you, because a slip-and-fall that results in a lawsuit can sometimes be as damaging as a fire or theft.
Paladin offers both analog and IP cameras, and both on-site or in-the-cloud video monitoring. And our state-of-the art monitoring systems allows us to efficiently and remotely monitor and respond to your incidents.
Wireless technology alarm systems
In these systems, which are now just as reliable as traditional wired systems, all devices are battery-powered and connected wirelessly. Basically, with wireless systems, you don’t need to run wires from the devices back to your alarm panel. This reduces the cost of installation and increases the portability and versatility of the system.
Wireless devices are available for all kinds of systems, including door and window sensors, motion detectors, glass break sensors, smoke detectors, CO2 detectors, water and temperature sensors.
Fire monitoring
Our ULC-listed station effectively monitors your fire alarm systems to ULC standards, as required by insurers across Canada.
Water, flood and leak detection
We install and monitor the most effective systems to detect water, flood and leak for both residential and commercial applications.
Temperature control monitoring
We install and monitor the most effective temperature control systems for protection against freezing pipes or over-heated server rooms.
Bike patrols
Bike patrols provide exceptional security and monitoring options. They work well in open business parks with large areas that need to be covered, in highly urban areas where traffic volume is a factor, around commercial and residential towers, and in parking lots.
Security escorts
After-hours security escorts protect your staff coming from or going to their vehicles.
False alarm reduction
False alarms are both expensive and time consuming. We track the instances of alarms and alarm response dispatches in order to pinpoint the frequency and causes of false alarms and associated costs. Then we work with you to eliminate these causes, which saves you money on false alarm penalties and emergency response fees.
Wireless alarm systems
In these systems, which are now just as reliable as traditional wired systems, all devices are battery-powered and connected wirelessly. Basically, with wireless systems, you don’t need to run wires from the devices back to your alarm panel. This reduces the cost of installation and increases the portability and versatility of the system.
Wireless devices are available for all kinds of systems, including door and window sensors, motion detectors, glass break sensors, smoke detectors, CO2 detectors, water and temperature sensors.
Temperature control monitoring
We install and monitor the most effective temperature control systems for protection against freezing pipes or over-heated server rooms.
Panic alerts
Every alarm system has panic buttons built into the keypad. After verification, emergency response personnel are dispatched immediately, 24-hours a day, 7-days a week, 365-days a year.
Installation and service
Unlike other companies, our trained technicians install and service all of our equipment. That means better service, greater simplicity and faster response for you.
Downtown Integrated Security Community
We have developed a program where the security officers in different buildings within a downtown area use state-of-the-art technology to communicate with each other and share information about threats. Led by a designated security manager, the program provides a centralized hub of intelligence where highly-trained security professionals provide each other with around-the-clock support. This program has a proven track record of reducing incidents and crime and saving our clients money.