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Paladin Superstars!
Every month, we recognize three Paladin Superstars for their outstanding work.
November 2009
Vancouver Winners!
Performer of the Month
Kevin Wark – Electronic Arts
Kevin has been Site Supervisor at EA for some time now, and has always been looked upon as a natural leader by his crew and a reliable resource by his manager. In addition to being the “guy that gets it done,” over the last month Kevin has demonstrated an incredibly customer service driven attitude. As one of the OFA 2 Officers onsite, Kevin has handled his share of patients and has received numerous compliments for the genuine concern he shows to everyone who comes to him for help. Kevin is a walking, talking definition of “The Paladin Difference” for his level of professionalism and superior customer service. He’s an amazing ambassador for Paladin Security. Keep it up Kevin.
Performance of the Month
Ioan Marion – BC Hydro Horne Payne, Burnaby
Recently, there has been a number of break and enters and thefts of high value metals from the storage area at BC Hydro Horne Payne. This month, Ioan disturbed two suspects in a white pick-up truck who were stealing a reel of copper from inside the yard. The suspects quickly fled the scene, but Ioan managed to give an accurate description of the individuals, as well as the vehicle and its license plate, to Burnaby RCMP. A few weeks later, Ioan came across an insecure gate to the storage yard and noticed the same white pickup parked outside the fence. The BC license plate on the front had been altered and differed from the rear plate. Ioan again recorded all of this information, and contacted Burnaby RCMP. Thanks to Ioan’s diligence, the RCMP now has a significant amount of information in which to charge these individuals. A tremendous example of security in action! Good job Ioan.
Unsung Hero
Levi Joseph – Vancouver Community College
Levi is a very deserving ‘Unsung Hero’ this month as he has been the anchor at Vancouver Community College for a great number of years now. A leader to all around him, he is an Officer with a remarkable amount of dependability. Never one to complain and always one to turn to with a problem, we wanted to take this opportunity to recognize all that Levi has done over the years, and all of the love and dedication he has given to his site. Levi, we are all very proud of you and recognize what an amazing commitment you have given to us over the years. Keep it up.
Edmonton winners!
Performer of the Month
Andrew Smyth- DST
Andy is one of those remarkable Officers to be part of our Downtown Security Team, the Chief Fire Warden for the Standard Life Centre and co-chair of Edmonton's Joint OH&S Committee. His excellent performance and extraordinary sense of commitment have been widely recognized by all our clients and tenants alike at this important site. With hard work, a positive attitude and superior customer service, Andy has earned the respect of his fellow workers in the DST and is a very deserving ‘Performer of the Month.’ Keep up the good work Andy.
Performance of the Month
Reginald Boland- Parking Enforcement / Marc Maclean - Independent Jewelers
This month, we have not one but TWO ‘Performance of the Month’ winners; something which we are very proud of here in Edmonton! The first goes to Reg for his help on October 4th. EPS was looking for an individual involved in an abduction when Reg recognized the description of the vehicle involved as one had attended to two days before. He checked with dispatch the name of the suspect, and saw that it matched the complainant’s from the previous incident. Reg supplied EPS with the suspect’s new address and cell phone number, which the police used to apprehend the suspect and he was charged with numerous offences. At the end of Reg’s shift, the staff sergeant called him personally to thank him on behalf of EPS for a job well done. Great memory Reg! Our second is for Marc Maclean. During a routine evening shift at the Independent Jewelers store, Marc witnessed three large individuals park their vehicle and enter the site. He made a note of the license plate and called it into EPS, where it was discovered that the vehicle was stolen. EPS had been looking for the vehicle for several days, linked to its involvement in several robberies throughout the city. The suspects came out and left quickly, leaving the stolen vehicle behind. EPS arrived soon after and, while no arrests were then and there, Marc was instrumental in recovering not only a stolen vehicle but also an important piece of evidence to lead to the successful arrest of the individuals. These are two examples of the continued professionalism and diligence of all our Security Officers who truly take ownership of their sites. Keep it up!
Unsung Hero
Jay Vitt - Independent Jewelers
Another exceptional Security Officer from Independent Jewelers is Jay. He has been an exemplary employee with Paladin since June 2009 and is always punctual, impeccably dressed and ever reliable. A great asset to our team, to show our appreciation for Jay and his quiet ways, he is this month’s ‘Unsung Hero’ and deservedly so.
Calgary Winners!
Performer of the Month
Terry Leikham – ATCO Center One & Two
Since 2004, Terry has done an outstanding job at the ATCO Centers so we?re delighted to present him with his first ever „Performer of the Month award! Terry wears two hats in Paladin – one as the Lenel Administrator for Southern Alberta, and the other as Site Supervisor for ATCO Centers One and Two. His unsolicited initiatives in dealing with Lenel and his ongoing dedication to this function have contributed to the successful renewal of the Lenel contract with ATCO Gas in November. Consistent and steady in his work at all times, Terry can always be relied upon for his outstanding knowledge of the job and, not only that, but he's always happy! Never one to complain and always one to turn to with a problem, we wanted to take this opportunity to recognize all that Terry has done over the years, and all of the love and dedication he has given to his sites. Terry, we are all very proud of you and recognize what an amazing commitment you have given to us over the years. Keep it up.
Performance of the Month
Sam Eduful – Statesman Site
This month, Sam managed to apprehend a couple of unidentified persons who were attempting to gain access to the Statesman Site. On hearing their reason for entering, Sam's suspicions grew as their story just had too many holes for him to believe it. Sam immediately called for back up and through his quick actions helped to thwart the attempted theft of some very valuable tools. Well done Sam, you saved the client some precious money and you did us proud. We?re happy to say that this is your second award in as many months so keep up the good work – whatever you're doing you're doing it right! You're a truly great ambassador for Paladin.
Unsung Hero
Joe Okros – Haworth
Joe is a very deserving „Unsung Hero this month as he has been an anchor at Haworth for some time now. He has helped to build our strong foundations there and has proven himself to be a vital part of the team. Aside from his professional manner and exceptional customer service skills, Joe has accepted training in OH&S so as to assist with the requirements of our COR audit in Calgary, in which we hope to succeed with flying colours. Joe, we want to congratulate you for your unceasing dedication and high level of performance at one of PSG Calgary's most demanding security sites. You're the walking, talking definition of “The Paladin Difference” and for that we thank you.
Toronto Winners!
Performer of the Month
David McGratten – Brampton Civic Hospital
Maciej Laczny – Oakville Trafalgar Memorial Hospital
For the first time in Paladin history in Ontario, we have a tie for our Performer of the Month! Both winning Officers this month have been recognized by their peers for their utmost in professionalism and their superior levels of performance. First off, it?s the turn of David McGratten who was nominated by his supervisors for several reasons including being one of the hardest working Officers in the field and the best role model for his fellow workers. His communication skills and can-do attitude have been praised by all those who know him, so well done Dave. The other deserving Officer is Maciej who, although one of the newest members of the team, was nominated by his fellow Officers for his customer service oriented personality and strong work ethic. He has already established himself as an excellent and reliable Officer on site, and we couldn?t imagine the team without him. Well done boys, this just goes to show we have some of the best Officers around.
Performance of the Month
Michael Ruigrok – Headwaters Healthcare Centre
This month, the town of Orangeville faced another tragedy. A woman and her child died in a car accident and when the family of the two victims arrived at the hospital to view the bodies and to say goodbye, it became apparent that there was a shortage of staff to clean up the bodies. Michael saw the situation and took it upon himself to assist with the cleaning and dressing of the bodies as best he could. He then escorted the family members, including the husband/father of the victims, to and from the morgue. This was a truly traumatic experience for everyone involved so we wanted to give our sincere thanks to Michael for going above and beyond what is expected of him. You made a big difference to this grieving family and you are truly a great ambassador for Paladin.
Unsung Hero
Amarjeet Bawa – Trillium Health Centre
“Consistent, professional and role model” are just some of the words that staff at the Trillium Health Centre have used when writing about Amarjeet. Amarjeet has been working at Trillium since 2006 and has become a fixture in the security team. Amarjeet uses his experience in security to coach and mentor new Officers and his quality of work has not waivered throughout his years with the company; something that makes him the perfect example of an Unsung Hero. Well done Amarjeet, keep up the good work.
Victoria Winners!
Performer of the Month
Kal Vincent – Magnolia Hotel
Kal is one of those Security Officers you can always rely on, as the dedicated Officer for the Magnolia Hotel and Spa in which we began coverage several months ago. Since then, Kal has demonstrated such high levels of customer service and the utmost of professionalism that he has received nothing but praise from both customer and the client there. Reliable, flexible and dedicated to the end to both The Magnolia and Paladin Security, Kal is the walking, talking definition of “The Paladin Difference” and is an amazing ambassador and member of the team. Keep up the good work Kal.
Performance of the Month
Robert Hiltz – JIBC
This month was an exciting time for Robert. In addition to all the festivities, Robert also welcomed a new addition to the family in the form of a beautiful granddaughter who is the apple of his eye. Throughout all of the craziness and changes, Robert stood out by still making every effort to help out wherever and whenever he could, by covering additional and last minute shifts. His dedication to Paladin Security in Victoria has made him one of our most respected and reliable Officers to date. Robert, thanks for continuing to show us all what an amazing Officer you are and for making coming to work that much easier. You brighten up our day! Congrats on the new granddaughter, if she's anything like you she's sure to be a hit!
Unsung Hero
Troy Haensch – Tyee Wilson
Troy is a most deserving Unsung Hero this month as he has quickly made himself an integral part of the Tyee Wilson team in a very short time. New to our Victoria branch, Troy has proven himself to be an Officer with a remarkable amount of dependability. Never one to complain and always one to turn to with a problem, we wanted to take this opportunity to thank you Troy, and to recognize you for all the great work and extra effort you have shown so far. We are all very proud of you and look forward to the future. We couldn't imagine life without you now! Well done.
For McMurray Winners!
Performer of the Month
Malcolm MacQueen – Mobile Patrol
Mobile Patrol Officer Malcolm MacQueen is someone you want to have on your team! During a routine patrol last month, Malcolm heard five to six loud bangs coming from the stairwell of Tower 2 and so ran to investigate. As he did, he came across a man running down the stairwell, brandishing a gun. As he made his getaway, Malcolm radioed Security Officer Hardy to be on the lookout for the man, and ran to the assistance of the victim. He hurried on up the tower where he encountered a lifeless male. He had been shot numerous times and was left for head. Malcolm immediately put in a call to the police and contained the area until they and the emergency response teams arrived. Had it not been for his quick-thinking and cool head, he could have had a much more serious situation on his hands. Well done Malcolm.
Performance of the Month
Brian Wooning – JackPine Site
Brian is an exceptional Security Officer who has been recognized by all the contractors at the Shell Albian Sands site for his respectful, professional and polite manner. His superior customer service has been noted by all around him and all comment on what a pleasure he is to work with. Everyone he comes across leaves with a smile, one manager saying: “The fact that he looks at your badge, greets you by name and tells you to have a nice day starts you off on such a positive note, please pass my thanks onto this gentleman for a job well done.” Keep up the good work Brian, whatever you’re doing you’re doing it right!
Unsung Hero
Corey Tretiak – All Sites
Since joining the Paladin team, Corey has shown such a magnificent work ethic that all those around him have commented on it. Always ready to take on a new challenge, he is up for any task, position or new site given to him, whenever asked. His sense of cooperation and his need to help others is something that everyone can look up to, and he has been a great asset to everyone at the Fort McMurray branch. Thank you Corey, you’re this month’s ‘Unsung Hero’ and very deservedly so.
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